Returns and refunds are handled under the applicable sales contract and mandatory legal rights.
1. Eligibility and time limit
The time limit is stated in the quotation or contract.
2. Conditions for returns
Returns depend on order terms and product type.
3. How to make a claim
Send your order details and evidence through official contact channels.
4. Shipping and refunds
Costs and methods are subject to the order agreement and applicable law.
5. Contact and legal rights
Nothing in this policy removes rights that cannot be excluded by applicable law. Contact our team before returning goods.
Contact customer support